Novotel Zurich City West

Novotel Zurich City West Overview

First Impressions

Walking into Novotel Zurich City West, you immediately sense you’re in one of those four-star hotels that actually gets it right. The lobby has this clean, modern Swiss vibe without feeling sterile — there’s warmth here that makes you want to linger rather than rush to your room. What struck me most was how the staff seemed genuinely happy to see guests, not just going through the motions you sometimes get at chain hotels.

The Escher Wyss Advantage

Here’s what I love about this location in Zurich — you’re in the Escher Wyss district, which honestly feels like you’re getting a peek at the city’s creative soul. This isn’t touristy old town Zurich (though that’s easily reachable), but rather where locals actually hang out. The former industrial area has transformed into this cool mix of galleries, trendy spots, and yes, some fantastic dining options. You know what’s brilliant? You can walk to the lake in about ten minutes, but you’re also right next to some of the city’s most interesting neighborhoods.

Room Experience

The rooms are what you’d expect from Novotel — thoughtfully designed without unnecessary fuss. I mean, Swiss efficiency is real, and it shows in how everything just works here. The beds are properly comfortable (not too soft, not too firm), and there’s actually enough space to spread out your stuff without playing luggage Tetris. The bathrooms are spotless with good water pressure — honestly, after a day of walking around Zurich, that hot shower hits differently.

Breakfast Worth Waking Up For

I’ll be straight with you — hotel breakfasts can be hit or miss, but this one’s definitely a hit. The buffet setup covers all the bases with continental options, plus they’ve got vegetarian, vegan, and gluten-free choices that don’t feel like afterthoughts. The Swiss cheese selection alone is worth getting up for, and the coffee is actually good (not that weak hotel coffee that makes you hunt for the nearest café). If you’re rushing out early, they do breakfast to go, which saved me more than once.

Why Guests Love It

What really sets this place apart is how it balances being part of a reliable chain with feeling connected to Zurich itself. The parking situation is sorted if you’re driving, which honestly isn’t always a given in the city. Couples seem particularly drawn to this spot — and I get why. There’s something about the neighborhood that feels both urban and relaxed, perfect for exploring together without the tourist crowds. The restaurant downstairs serves decent food, though with all the great options in the area, you’ll probably want to venture out for dinner. It’s one of those hotels where everything just works smoothly, leaving you free to actually enjoy your time in Switzerland.

Zurich’s hotels feature lakeside terraces, art concierge services, and chauffeured drives to Rhine Falls.

Novotel Zurich City West Accommodations

Reviews of Novotel Zurich City West

• Exceptional – Anastasija from Switzerland (9/10)

  Friendly competitive staff, great location ,super clean room.

• Short and sweet ZH night stay – Nyambura from Switzerland (8/10)

  I love the brand. No surprises when you stay at Novotel in any city. Comfortable beds for a comfortable night sleep 😴 warm welcome from Fatou at the reception. Delivered a friendly, courteous and fast service!

• A geat hotel in a fantastic location ! – Malcolm from Switzerland (8/10)

  A very nice hotel in a fantastic location to discover Zurich! Customer service was excellent throughout and the facilities were very good. The bedroom was a very good selection size and the bed very comfortable

• Good – Rohit from Ireland (7/10)

  Ambient and over all hotel maintenance was good

• Great location, nice amenities – Marie from Singapore (7/10)

  Great location – a few stops away from the city center. The room was spacious enough for the 4 of us. The staff was friendly and attended to us quite fast. the restaurant downstairs had a good dinner too.

• It’s a nice hotel for Family – Mubarak from India (8/10)

  It’s a nice place to stay in Zürich, next to hotel have Tram access

• Fantastic. – Uran from United Kingdom (9/10)

  Nice garden, clean facilities, close to Moods venue

• Great choice for a short trip to zurich – Yasser from Kuwait (9/10)

  Location
  Staff

• Very Good – Samuel from Czech Republic (8/10)

  This is a practical hotel suitable for families, with a good location just a few steps from Tram Station. The breakfast was delicious and there were many options available.

• Great Location and Service, but Bed Setup Needs Improvement – Turan from Romania (9/10)

  The warm welcome from your staff, the hotel's location, and the quality of the rooms are excellent.

Facilities