Badenerstrasse 420, Aussersihl, 8040 Zurich, Switzerland
map
Image 1 of Crowne Plaza Zürich, an IHG Hotel
Image 2 of Crowne Plaza Zürich, an IHG Hotel

Crowne Plaza Zürich, an IHG Hotel Overview

First Impressions

Walking into the Crowne Plaza Zürich, an IHG Hotel, you immediately get that feeling of stepping into a well-oiled machine — but in the best possible way. This four-star property sits on Badenerstrasse in the Aussersihl district, and honestly, it’s one of those places that just works. The lobby has that crisp, modern Swiss efficiency you’d expect, without feeling cold or impersonal. You know what struck me most? How the staff seemed genuinely pleased to see guests arrive, not just going through the motions.

Location & Getting Around

Here’s the thing about this spot — couples absolutely love it here, and I can see why they rate the location so highly. You’re in Aussersihl, which might not sound familiar if you’re new to Zurich, but it’s actually a pretty sweet position. The area has this nice residential feel while still being well-connected to the city center. I mean, you’re not right in the tourist chaos, but you can easily hop on public transport and be anywhere you need to go. Plus, there’s private parking at the hotel, which — trust me — is worth its weight in gold in a city like Zurich where finding a parking spot can be a nightmare.

The Room Experience

The rooms hit that perfect balance between business-hotel functionality and actual comfort. Nothing too flashy, but everything you need is there and works properly. The beds are solid (Swiss hotels really don’t mess around with sleep quality), and the bathrooms are spotless with good water pressure — those little details that matter when you’re actually staying somewhere. What I appreciated was the thoughtful layout; there’s enough space to actually unpack and settle in, not just survive for a night.

Breakfast Worth Waking Up For

Okay, let’s talk about breakfast because this is where the Crowne Plaza Zürich really shines. They’ve got this buffet setup that covers pretty much every dietary need you can think of — vegetarian, vegan, gluten-free options alongside more traditional American-style choices. The quality is genuinely good, not just hotel-breakfast-adequate. If you’re rushing out early, they’ll even do breakfast to go, which is actually pretty handy when you’re trying to catch a train or get to meetings. It’s the kind of breakfast that makes you want to get up a bit earlier rather than skip it entirely.

Why Guests Love It

What keeps people coming back to this place is that it delivers on the fundamentals without any drama. You check in smoothly, sleep well, eat a proper breakfast, and get on with your day — whether that’s business meetings or exploring Zurich. The staff knows what they’re doing, the location works for both couples on city breaks and business travelers, and there aren’t any unpleasant surprises. Sometimes the best hotels are the ones that just let you focus on why you came to the city in the first place, and this Crowne Plaza does exactly that.

Hotels in Zurich blend art-filled lobbies, rooftop pools, and quick strolls to Old Town guild houses.

Crowne Plaza Zürich, an IHG Hotel Accommodations

AccommodationDetails
Standard Room1 queen bed and 2 twin beds for 2 adults
Deluxe Queen Room – Non-Smoking1 queen bed for 2 adults, 1 child
Junior Suite1 queen bed for 2 adults, 1 child
Standard Twin Room2 twin beds for 2 adults
Standard Queen Room1 queen bed for 2 adults
Image 3 of Crowne Plaza Zürich, an IHG Hotel
Image 4 of Crowne Plaza Zürich, an IHG Hotel

Reviews of Crowne Plaza Zürich, an IHG Hotel

  • Everything was top notch – Shirley from United States of America (8/10)

    everything but the friendly helpful staff was the best

  • Ok – Mark from Australia (7/10)

    Bed, location to train, restaurant, restaurant staff

  • As expected. ok. Not well, so did not really use facilities. – Kevin from Australia (7/10)

    Room was fine. 2 single beds, as requested. Did not have breakfast. ( Not feeling well). Location was 5-6 Tram stops from main Station, so was ok. Small s/mkt just a block away.

  • Very Good – Eddie from United States of America (8/10)

    Location, close to public transportation

  • Great experience. – Suhas from United Arab Emirates (9/10)

    1. Staff service.
    2. Room cleanliness.
    3. Facilities.

  • Excellent – Rabindradeo from United Kingdom (8/10)

    Dining

  • Good – Wendy from New Zealand (7/10)

    Nice room. Close to trams.

  • Comfortable rooms and excellent breakfast! – Dora from United States of America (9/10)

    Clean and comfortable rooms, a little on the small size but sufficient for us. Close to tram station (less than 5min. walk) and 10-15min by tram to center of town.
    Also excellent breakfast!!!

  • Clean and comfortable, what you would expect from an IGH. However wish the pool didn’t close so early during the week an – Megan from United States of America (9/10)

    Clean and Comfy

  • Great value – Victoria from United Kingdom (9/10)

    The facilities and breakfast were excellent

Facilities

Spa:

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna

View:

  • Inner courtyard view

Bedroom:

  • Linens

General:

  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Cleaning products
  • Electric kettle

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden

Activities:

  • Cooking class

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids’ meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages Spoken:

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Indoor swimming pool Free!:

  • Open all year
  • Adults only
Image 5 of Crowne Plaza Zürich, an IHG Hotel
Image 6 of Crowne Plaza Zürich, an IHG Hotel

House Rules at Crowne Plaza Zürich, an IHG Hotel

Pets:

  • Pets are allowed. Charges may apply.

Groups:

  • When booking more than 6 rooms, different policies and additional fees may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

8.2

Comfort:

8.1

Location:

7.9

Free Wifi:

8.2

Facilities:

7.9

Cleanliness:

8.2

Value for money:

7.4